Back Up Shared Drives

Get Started with Shared Drives Backup

A separate SharePoint/Teams/Shared Drives license is required for every backed up domain to perform Shared Drives backup. The Management Console administrator must have at least the Contributor role in Shared Drives to perform backups.

To enable Shared Drives backup, click Configure Backup on the dashboard, then turn on Shared Drives backup services. Select Apply to enabled users to create Shared Drives backup for all enabled users. To create the initial backup, click Save. The backup task is created and will be scheduled automatically.

Once the initial backup is completed, you can view a list of backed up items. Shared Drives backup is performed twice per day automatically.

Browse Backup Content

Administrators with Global Admin Access enabled can browse backup content to restore required content items for all domain users with enabled backup. Users if enabled can browse their own backups.

Select Restore Point

By default, the latest backup for the current date is shown. Starting with version 4.7, you can browse earlier restore points.

To view backups from another date:

1. Click View Restore points on the horizontal menu.
2. Select a date to switch to that restore point.

3. You will be switched to the selected restore point. You’ll now see folders and documents (including earlier revisions) as they existed at the selected time and can perform restore operations for them.

4. To return to the latest backup, click Return to current date in the restore point banner.

Use Search

To find a file or folder, enter the full or partial filename and click the search icon. If a file was renamed, only the name relevant to the selected restore point will be searchable. Older names may still appear in file revisions, but can’t be searched directly. Type search expression and click the search icon to proceed. The search result appears in the right panel.

Restore Shared Drives

To restore Shared Drives objects (files and folders), select Shared Drives in the horizontal menu bar. Refer to the Prerequisites for Restore Operations chapter to avoid any issues.

You can find a necessary file or folder by name or part of the name. In case of the folder/ file was renamed, you can see revisions with old names, but search of the file is possible only using the new filename. Type the search expression and click the search icon.

Restore Specific Folder

To restore a specific folder including all subfolders and content, on the right panel select the required folder.

2. Click Restore.
3. Select a Restore Point. Choose one of the following options to proceed with restoring your files and folders:
   • Latest version. Restore the most recent version of your files and folders.
   • Point in Time. Restore files and folders to their exact state as of a specific date and time.

4. Select restore destination. By default, restore will be performed for the original location for the selected account (if some folder does not exist, it will be created). If the selected object exists in the original location, the restored copy will be saved with a suffix such as "restored_<timestamp>". In case you select restore for another account you will be prompted to provide this account credentials.
5. Click Restore to create a restore job. If you have enough permissions, the folder content will be restored to the selected location. In case of insufficient permissions you will be informed. To view the progress of the restore job created, open the Task Manager. Click the Task Manager icon to the right of the horizontal menu bar.

Item-Level Restore

To restore a file / folder, browse the Shared Drive backup content, then click on the particular item to view its revisions. Revisions appear to the right. In case of renamed files, file in all revisions made before renaming will have the original name. Click the required revision to download it to the Downloads folder on your computer. You can find a necessary file or folder by filename or part of the filename. Type the search expression and click the search icon. The search results appear in the right pane. Consider, if the file was renamed you cannot use the original filename as a search expression.

To restore the selected item, select one of available restore options or click the object in the right pane to download it.

You have the following restore options for selected item:

• Restore for selected account
• Restore for another account
• Restore to restore the selected item to the original location. If the selected object exists in the original location, the restored copy will be saved with a suffix such as "restored_<timestamp>". You can select whether you want to restore the latest version or a version associated with the selected point in time, then click Restore to create a restore job.
• Restore to 'Restore' folder to restore the selected item to the Restore folder of the user's drive. You can select whether you want to restore the latest version or a version associated with the selected point in time, then click Restore to create a restore job.

If you have enough permissions, the selected object will be restored to the selected location. In case of insufficient permissions you will be informed. To view the progress of the restore job created, open the Task Manager. To open it, click the Task Manager icon to the right of the horizontal menu bar.

To download a file, browse the Shared Drive backup content, then click the particular file to view its revision list. Revisions appear to the right. Click the required file revision to download it to the Restore folder on the drive.