Platform: WindowsProducts: MSP360 Backup
Article ID: s0001Last Modified: 24-Oct-2024
What's New
8.0 (24-Oct-2024)
Features
- Microsoft Azure storage account: Azure Azure Cold access tier is now supported as a backup destination in the Backup Agent
Improvements
- System Requirements: Microsoft .NET Framework 4.6.2 installation is now required. If the framework cannot be installed, the automatic update fails, and the server/computer remains not updated
- Simplified schedule settings in the backup plan wizards
- Advanced options now include the following options:
- Synthetic full backup management
- Backup storage class selection
Resolved Issues
- Minor bug fixes
7.9.7 (31-Jul-2024)
Improvements
- Restore performance is improved
- Image-based backup performance is improved
- Intelligent Retention is enabled for all types of backup plans
Resolved Issues
- SQL Server backup issues
7.9.6 (01-Jul-2024)
Resolved Issues
- Minor bug fixes
7.9.5 (12-Jun-2024)
Features
- Improved mechanism of incremental backup creation to reduce the backup size. Warning: the first incremental backup after the Backup Agent update could be larger than usual.
- Enhanced restore functionality for partially corrupted file backups.
- Forever Forward Incremental: Intelligent Retention is now enabled by default, and cannot be disabled using UI.
- New backup format: backup plan now requires that the full backup schedule is set before the plan can be saved.
- New backup format: full and incremental backups can now have a different start time.
Improvements
- Improved Force using VS (Volume Shadow Copy Service) option processing in case of enabled Use VSS by default in Global Agent Options.
- New backup format: Purge logic improvement for generations with warnings.
Deprecated Features
- Show Predefined Plans toolbar link is now deprecated.
- Legacy backup format: For new and changed plans in legacy backup format 'Back up NTFS permissions', 'Mark objects deleted in a backup source', 'File name encryption' advanced options are no longer available
Resolved Issues
- Minor bug fixes
7.9.4 (19-Mar-2024)
Resolved Issues
- Minor bug fixes
7.9.3 (14-Feb-2024)
Features
- SQL Server Backup: Added ability to run differential and transaction log backup on demand
- Files Backup: Dropbox online files are now ignored if Do not backup on-demand files option is selected
Resolved Issues
- Network Shares: Files in use by another process are reported as unexpected error (code 1003)
- Long timeout on attempt to retrieve exclusive access to repository (code 1072)
- Minor bug fixes
7.9.2.267 (05-Jan-2024)
Resolved Issues
- Non-latin symbols are case insensitive during backup
- False negative error: There is no active upload of a large file when backing up to BackBlaze B2
7.9.2 (20-Dec-2023)
Deprecated Features
- Legacy Archive V2/V1 is deprecated in this release.
Features
- A possibility of partial restore from corrupted backup data is now supported for file backups in new backup format ###Improvements
- Command Line Interface (CLI) help is improved
Resolved Issues
- Minor bug fixes
7.9.1.152 (09-Nov-2023)
Resolved Issues
- Minor bug fixes
7.9.1 (10-Oct-2023)
Resolved Issues
- Backup: error messages were improved
- Minor bug fixes
7.9 (31-Aug-2023)
Features
- Hyper-V: VM-level application processing settings are now available
- VMware: VM-level application processing settings are now available
- Hyper-V: Item-level exclude for Hyper-V backup plans
- Restore: File-level restore for Hyper-V and VMware virtual machines with Linux guest OS is now supported
- Restore: Single drive restore for Hyper-V backup plans
Improvements
- General: UI graphics are updated
Resolved Issues
- Forever Forward Incremental: intelligent retention information for storages with early deletion policies
- Virtual machine naming is now case insensitive
- VM socket calculation issues resolved
- Minor bug fixes
7.8.7 (08-Jun-2023)
CloudBerry is now part of MSP360 and the product is renamed to MSP360 Backup Agent for Windows
Improvements
- Forever Forward Incremental performance improvements
Resolved Issues
- Minor bug fixes
7.8.6 (09-May-2023)
Resolved Issues
- Minor bug fixes
7.8.4 (22-Mar-2023)
Improvements
- Backup: error messages were improved
- Hyper-V Backup: Processing of virtual machines in invalid state was improved
Resolved Issues
- Export configuration: functionality is restored
- Restore: minor bug fixes
- Hyper-V/VMware Backup: minor bug fixes
7.8.3 (15-Feb-2023)
Features
Improvements
- Retention policy: Scheduled full backup is mandatory to apply the retention policy in the new backup format
- Immutability feature renamed to Object Lock
Known Issues
- Upon rollback from version 7.8.3 to 7.8.2 or earlier, all passwords (storage accounts, network credentials, encryption passwords) are reset and require manual re-entering
Resolved Issues
- Backup storage: Block-level backup is displayed instead of full from another computer
- SQL backup: Sync fails after the failed backup plan execution
- Consistency check: 'Sequence contains more than one element' error upon consistency check in the new backup format
- Forever Forward Incremental: 'Unnecessary restore point was found' error after re-enabling Forever Forward Incremental backup
- VMware backup: Error upon editing VM list using the quick edit
7.8.2 (20-Dec-2022)
Improvements
- Memory performance improvement on million folders to file system destinations (local disk/network share)
- Reporting: Detailed report generation improvement for backup plans with large numbers (millions) of files
- Diagnostic: Event logs can be sent until the app is running under the administrator account
- Ability to re-init the repository database in case it is corrupted
Resolved Issues
- File backup: Incorrect behavior of the 'Do not back up files used by other processes' option
- Image-based backup: First full backup is interrupted by the scheduled full backup
- Reporting: Some files are missing in the detailed report
- Backblaze B2: Deep sync fails due to the 'Unknown file size' error
- Restore: Issue with filenames upon restore to a specific location
7.8 (08-Nov-2022)
Features
- Forever Forward Incremental backup
- Intelligent Retention for Forever Forward Incremental backups
Resolved Issues
- Backup: High memory consumption upon deep sync
- Backup: 'Large files must have at least 2 parts' error upon uploading compressed files to Backblaze B2 storage
- MS SQL restore: Restore job restores one excess transaction log file
7.7.1 (14-Sep-2022)
Features
- Restore Verification for virtual environments (VMware, Hyper-V)
Resolved Issues
- File backup: Legacy backup format backup plans fail on listing of files containing unsupported characters
- Hyper-V backup: Backup fails if VM config file is in use at the moment of backup
- SQL backup:
- Log sequence number chain breaks upon sync or consistency check
- Log sequence number does not change after a full backup
- Transaction log backup after differential backup forces full backup
- Restore:
- Folder NTFS permissions not restored
- Restore: Incorrect restore parameters used if storage account in restore-only mode
7.7 (23-Aug-2022)
Features
- Immutability support for Backblaze B2
Enhancements
- S3-compatible: Full backup execution if consistency check detects non-native multiparts for plan in the new backup format
Resolved Issues
- Exchange/VMware: Data purge issue in legacy format backup plans
7.6.1 (27-Jul-2022)
Resolved Issues
- Backup:
- "Could not find file" error upon consistency checks on QNAP shares
- 'Skip consistency check for legacy backup format' option issue
- Plan in the new backup format fails with 'Sequence contains no elements' error
- Backup: First backup destination set while editing the plan
- Backup: Consistency check hangs generation database directory cannot be deleted
- Backup: Dropbox file backup issue
- File backup: Error upon backup of large amount (>1 000 000) of files
- Image-based backup: Error on encrypted backup to Backblaze B2 destinations
- Restore Verification: Error after running a synthetic backup
- VMware backup: Error on backups of datacenters with special symbols in names
- MS SQL backup: Full backup instead of differential upon new version update
- File restore: Error upon restore of the latest version from destinations with enabled versioning
- File restore: Latest file version restored instead of manually selected
- Bootable USB/ISO: Error if partition label contains special symbols
7.6 (28-Jun-2022)
Features
- File backup: 'Keep EFS-encryption' option
Enhancements
- AWS S3: Number of listing operations reduced upon purge
- Restore: Restore of large numbers of files improved in the new backup format
- Restore: Multi-thread restore for image-based, VMware, and Hyper-V restore plans
Resolved Issues
- File backup: Incorrect behavior if an invalid local destination is set
- Restore: VM restore from AWS GovCloud fails
7.5.3 (2-Jun-2022)
Resolved Issues
- MS Exchange backup: Some plans fail on Windows Server 2008 R2 SP1/Exchange Server 2010 SP3 instances
27-May-2022
- Support for Wasabi AP Southeast 1 region (Singapore)
7.5.2 (19-May-2022)
Resolved Issues
- Image-based backup: Restore Verification component installation issue
- MS Exchange backup:
- Backup plan interrupted unexpectedly
- Backup plans fail on Windows Server 2008 R2 SP1 and Windows SBS 2011
7.5 (25-Apr-2022)
Features
- Schedule: 'Repeat Every' option in the new backup format backup plans
- Retention policy: Improved logic of data retention in the new backup format
- MS SQL backup: Backup sequence consistency improvement
- Real-time backup improvement
Resolved Issues
- File backup: Backup is interrupted if a source network share is not available at the moment of backup
- Backup wizard: 'Check Network Shares' wizard step is skipped if any subfolders are excluded on source network share
- Hyper-V backup: Invalid socket count for clustered VMs
- Retention policy (legacy backup format): 'Delay Purge' option is reset after consistency check
- Backup Storage: 'A header you provided implies functionality that is not implemented' error upon generation deletion for backups in S3-compatible/MinIO
7.4.3 (13-Apr-2022)
Resolved Issues
- Backup: Minor bug fixes
- Restore: Minor bug fixes
7.4.2 (17-Mar-2002)
Features
- Support for Wasabi EU Central 2 region (Frankfurt, Germany)
7.4.1 (14-Mar-2022)
Resolved Issues
Hyper-V backup issue hotfix
7.5 (21-Apr-2022)
Features
- Schedule: 'Repeat Every' option in the new backup format backup plans
- Image-based backup: Changed Block Tracking improvement
- Retention policy: Logic improvement data retention in the new backup format
- MS SQL backup: Bacup consistency imporvement
- Real-Time backup improvement
Resolved Issues
7.4.3 (13-Apr-2022)
Resolved Issues
- Backup: Minor bug fixes
- Restore: Minor bug fixes
7.4.2 (17-Mar-2002)
Features
- Support for Wasabi EU Central 2 region (Frankfurt, Germany)
7.4.1 (14-Mar-2022)
Resolved Issues
Hyper-V backup issue hotfix
7.4 (21-Feb-2022)
Features
Hyper-V
- Support for Hyper-V backup in the new backup format
- Synthetic full backup
- GFS retention policy
- Immutability
- Increased object size limit to 256TB
- Backup of current checkpoint only
- Changed Block Tracking (Resilient Change Tracking) (BETA)
- Support for application-consistent backups
- Support for Failover Cluster backup and restore
VMware
Resolved Issues
- GUI: Missing 'Restore Backup Plan' item in the Restore Point context menu
- Logging: Host server OS VMMS Admin event logs are not collected
7.3.2 (02-Feb-2022)
Features
- Wasabi: Support for EU West 2 region (Paris, France)
7.3 (07-Dec-2021)
Features
- Immutability support for Wasabi
- Amazon S3/Wasabi: Support for versioning buckets
- Security: Master password security improvement in CLI
Resolved Issues
- Backblaze B2: repository sync issue
- Setup: Microsoft Visual C++ package installation issue
- Restore: Upon item-level restore of MS Exchange 2016 no selected messages are displayed
- Bootable USB: Error upon selecting bare-metal recovery option
As of December 1, 2021, MSP360 is switching CloudBerry Backup from a perpetual license to an annual subscription model. Refer to Product Licensing for details.
7.2.3 (01-Dec-2021)
- Support for new Amazon S3 Glacier Instant Retrieval storage class
7.2.2 (18-Nov-2021)
Features
- Support for Windows 11
- Image-based backup: 'Back Up All Fixed Drives' option
- Wasabi: Support for AP Northeast 2 (Osaka, Japan) and EU West 1 (London, England) regions
Resolved Issues
- Junction points and symbolic links are included in backup
- Null reference error upon VSS snapshot creation
7.2.1 (19-Oct-2021)
Features
Resolved Issues
- CLI: security update
- General: Incorrect redirects from HTTPS to HTTP
- Backblaze B2: Error on data purging
- Hyper-V: 'The process cannot access the file because another process has locked a portion of the file' error
- Restore to EC2: Invalid restore plan setting if created from ribbon menu
- Restore-Only: Error occurs on listing current prefix in the Restore-Only account
7.2 (21-Sep-2021)
Features
- Immutability (Write-Once-Read-Many) support for AWS storage (BETA)
7.1.2 (08-Jul-2021)
Features
- Data seeding for the new backup format
- Restore: VMware/Disk Image restore from network share improved for the new backup formt
- Automatic deletion of incomplete multipart uploads for Backblaze B2
Resolved Issues
- GUI: Backup Wizard opens slowly in the new backup format
- Image-based Restore: Error on excluding folders
- VMware Restore: Incorrect status displayed after the restore plan is completed
- Restore Verification: error on Restore Verification service starting
7.1 (13-May-2021)
Features
- GFS Retention Policy Support
- Restore Verification: results of restore verification added to the notification email
Resolved Issues
- MS Exchange backup: No databases displayed for MS Exchange 2016
- VMware Backup: VMware backup plan interrupted by a user is displayed as failed
- Restore: VMware restore data size is displayed incorrectly on selecting different virtual machines with manual restore point option selected
- Restore: Some email info cannot be displayed on MS Exchange 2013/2016 item-level restore
7.0.2 (01-Mar-2021)
Features
- Freeware limit for AWS S3 is 5TB
- Image-based backup: incremental backup size reduced with renewed deduplication
Resolved Issues
- File-level backup does not back up on-demand files even if the option Do not back up On-Demand files' is disabled and fast NTFS scan is enabled
- VMware backup in legacy format fails with "Value cannot be null. Parameter name: source"
- Cloud to local backup: Selected backup storage unintentionally changes if a new Storage Account created
7.0.1 (03-Feb-2021)
Features
- Deduplication of renamed or moved files
- Wasabi: Support for US-Central-1 region
Resolved Issues
- VM hybrid backup: Virtual machine backup plan terminates with the 'Length cannot be less than zero' error
- CLI: The 'list' command does not return disks and volumes in the JSON output for the new backup format
7.0 (07-Dec-2020)
Features
- The new backup format for File, Image-based, and VMware backups
- Client-Side Deduplication
- Synthetic Full Backup Support for File, Image-based, VMware backups in the new backup format. Supported storage providers:
- Amazon S3 (except S3 Glacier and Deep Archive)
- Microsoft Azure
- Backblaze B2
- Wasabi
- S3-compatible storage (depends on the storage provider)
- Mandatory and Full Consistency Checks
- Restore Verification for Image-based Backups
- Changed Block Tracking for Image-based Backups
- Restore On Restore Points
- Improved GUI
- Continued upload in case of network issues
- Support for any characters (emoji, 0xFFFF, etc) and extra-long filenames
- Filename encryption in the box (one password for generation)
- Real full backup for file-level backups
- Fast synchronization (reduced number of objects in backup storage)
- Plan configuration is always included in a backup
- Backup logs are backed up along with backup data
- Object size is limited to 256TB regardless of the storage provider limitations
- Fast purge (reduced number objects on backup storage, deletion of whole generation database)
- Password Hint
Resolved Issues
- Microsoft Azure: special characters are not supported
- Wasabi: special characters are not supported
- Engine: Connections are not closed, sockets are left intact
- An attempt was made to create more links on a file than the file system supports.
- Backblaze B2: Long filenames are not supported
- Restore-Only mode: VMware full backup is not displayed correctly
- Legacy backup format: VMware VM config is not displayed if backup data is in Glacier
- Repository sync: cannot display characters for xml hexadecimal value 0xFFFF
- VMware backup: forced full backup of a stopped virtual machine is displayed wrong
- Hyper-V backup: full backup size is displayed wrong
- Archive mode: files on backup storage are not displayed in the History tab
- Archive mode: backup time is too long when backup consists of numerous small files
- VM restore: just created device is not displayed (NVME controller 0)
- File and Image-based backup: conflict while two backup plans (file and image-based) are running simultaneously
- Hyper-V backup: force full backup fails after full backup if at least one VM is powered off
- High memory consumption on backup plan consistency check when filename encryption enabled
- Restore from NAS: username or password is incorrect
- Restore NTFS permissions: permissions are not inherited after restoration
- Overflow on a backup of big amounts of files and frequent synchronization/consistency checks
- Image-based backup: Slow execution of block-level backups
- Invalid password request on the deletion of file backed up with filename encryption previously deleted from backup storage on Backup Storage tab
6.3.3 (07-Oct-2020)
Features
- Improved Hyper-V Backup
- Restore to Hyper-V With VM Import
- Support for Hyper-V Backup for Windows 8 and 10
- Synthetic Full Backup Support for MinIO
- Support for vSphere 7.0
6.3.2 (15-Jul-2020)
Features
- Item-Level Restore for Volumes with Windows Deduplication
- Support for vSphere 6.7
- Support for AWS Europe (Milan region)
- Compression is Enabled By Default
- Error Messages Copy Feature