Platform: WindowsProducts: MSP360 Backup
Article ID: s0789Last Modified: 15-May-2025

Administrator Privileges Required for Configuration Changes

To enhance security and prevent unauthorized configuration changes, administrator privileges are now required to modify settings of the Backup Agent. This includes actions that can affect the stability, performance, or security of endpoints.

What's New

Starting with the Backup Agent version 8.1.1 for Windows, users must have administrator-level access to:

  • Install the application
  • Create or edit backup and restore plans
  • Configure pre- and post-actions associated with backup and restore tasks (e.g., scripts that run before or after the plan execution)
  • Modify settings that affect the endpoint’s configuration or operational behavior

Access for Non-Administrator Users

Backup service still may be started under a backup operator or an user account. Users who do not have administrator-level privileges will have read-only access to the Backup Agent environment. Specifically, they can:

  • View, but not modify, plan settings within the Backup Agent interface
  • Access the Agent installation folder, Program Files, and ProgramData directories related to the Backup Agent environment in read-only mode
  • View Agent logs for monitoring or troubleshooting purposes

However, they cannot make any configuration changes or initiate actions that could impact backup execution or system behavior.

Who Is Affected

This change applies to all users associated with Backup Agent instances (endpoints). If a user lacks administrator privileges, configuration options become restricted in the user interface.

Why This Matters

Enforcing administrator privileges helps:

  • Protect endpoint configurations from accidental or unauthorized changes
  • Ensure proper execution of backup and restore procedures
  • Maintain compliance with IT security policies and standards

What You Should Do

Ensure that users who need to create or manage backup plans on endpoints meet the following criteria:

  • Are signed in as local or domain administrators on the endpoint
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