Initial Configuration

Initial Configuration on Computer Running Windows

MSP360 Remote Desktop is by default launched into Allow Remote Control mode. To allow remote to connect to your host if you provide them the following information required for establishing connection: Computer ID and PIN. You should share them with the person authorized to connect to your computer.

To create a connection to a remote computer, perform the following steps: On Remote Computer (host)

  1. Grant required permissions (or skip this step if permissions were already granted)
  2. Restart the application to apply changes
  3. Allow upcoming connections on Remote Computer
  4. Copy Computer ID and PIN on Remote Computer
  5. Share computer ID and PIN with the person authorized to connect to your computer

On Local Сomputer (client)

  1. Grant required permissions (or skip this step if permissions were already granted)
  2. Restart the application to apply changes
  3. Connect to the remote computer from the local host using provided Computer ID and PIN by first specifying the computer ID and clicking *Connect
  4. Enter PIN, then click the arrow button to start the session

  1. Enter PIN to start the session

Shortly after the client will be able to view or control host depending on the permissions granted in Remote Desktop instance.

The remote user can manage the established connection by connection management control. The session can be toggled between View only and Full Access mode

The remote user can stop the connection, if necessary, by clicking disconnection icon on connection management control.

If sleep mode starts on the computer, the connection will be terminated automatically.

Initial Configuration on Computer Running MacOS

Remote Desktop for windows client can connect to the computers Running Windows or MacOS. The Remote Desktop for MacOS instance on the remote computer running MacOS should be configured as described in Remote Desktop for MacOS documentation.