Product Licensing

As of December 1, 2021, MSP360 changed the CloudBerry Backup licensing policy from perpetual license to the annual subscription model. Perpetual licenses purchased prior to December 1, 2021 will stay active along with the possibility to purchase the annual maintenance

The MSP360 (CloudBerry) Backup subscription policy is based on the number of unique product instances installed. Upon the first run, you are prompted to select one of the following options:

  • Use Home Edition with limited functionality for free. This edition is intended for personal use only on a personal computer (not included in a domain)
  • Start 15-day trial. The application is fully functional for the trial period. Once the trial period expires, you will be prompted to purchase the annual subscription
  • Activate Commercial Version. Use the license if you purchased it before December 1, 2021

This option is only for users that purchased their licenses before December 1, 2021, on a one-time basis. Perpetual licenses purchased prior to December 1, 2021, will stay active along with the possibility to purchase the annual maintenance

  • Restore-only. Use CloudBerry Backup for free for restore purposes only
  • To purchase the annual subscription, click Buy Online

Subscription functionality and limitations depend on the product edition. Refer to Manage Licenses chapter for detailed information on how to activate your subscription or license, manage and upgrade them.

How to Buy Subscription at the First Run

  1. Run CloudBerry Backup.
  2. In the activation dialog box, click Buy Online. The CloudBerry Backup subscription purchase page opens.

  1. Click Buy Online....
  2. Select the required CloudBery Backup edition.
  3. You will be redirected to the MyCommerce marketplace.
  4. Change the purchase currency, if necessary. Your cart contains the selected CloudBerry Backup subscription. The subscription annual billing period is 12 months.
  5. Provide required billing information:
    • Specify your email address. It is recommended to use the email address you intend to use for all your subsequent purchases: your CloudBerry product purchases will be associated with this email address.
    • Specify the required personal and payment information for your order.
    • Make sure everything is correct, then click Buy Now.
  6. An email message containing the license key and order ID will be sent to the specified email address. It is essential to keep this information in a safe place. The license key is required for the product activation.

How to Buy Subscription As Trial Period Expires

  1. Run CloudBerry Backup.
  2. In the application menu, select Help, then select About.
  3. Click Buy Online. The CloudBeery Backup subscription purchase page opens.
  4. Click Buy Online....
  5. Select the required CloudBerry Backup edition.
  6. You will be redirected to the MyCommerce marketplace.
  7. Change the purchase currency, if necessary. Your cart contains the selected CloudBerry Backup subscription. The subscription annual billing period is 12 months.
  8. Provide required billing information:
    • Specify your email address. It is recommended to use the email address you intend to use for all your subsequent purchases: your CloudBerry product purchases will be associated with this email address.
    • Specify the required personal and payment information for your order.
    • Make sure everything is correct, then click Buy Now.
  9. An email message containing the license key and order ID will be sent to the specified email address. It is essential to keep this information in a safe place. The license key is required for the product activation.

Buy Multiple Licenses Using CloudBerry Central

You can purchase multiple subscriptions using CloudBerry Central portal. Refer to CloudBerry Central chapter for details