Platform: macOSProducts: Connect
Article ID: s0652Last Modified: 09-Oct-2026

Preferences

To access the Preferences menu on the remote computer, click the gear icon on the Allow Remote Control tab.

General

The following settings are available on this tab:

  • Display Name. Specify the displayed name upon connecting to a remote computer.
  • Default Microphone Settings. Default microphone state upon connecting to a remote computer.
  • Apply Key Combinations. Select whether you can apply hotkey combinations on the remote computer, on this computer, or when using the full screen mode.

Connections

  • Access Level. Select the access level mode for upcoming connections. Remote Desktop allows either view only or full control connections.
  • Upcoming Connection. Allow upcoming connections and select whether a remote user will be prompted for upcoming connections.

Security

The following security settings are available on this tab:

  • You can protect the traffic during remote connection with encryption.
  • You can change the PIN length to increase/decrease the PIN security level.

Logging

The following logging settings are available on this tab:

  • Save chat messages. Saves your chat history.
  • Logging level. Sets a logging level, which is important for troubleshooting. Click Show in Finder to navigate to the log location.