Command Line Interface for MSP360 (CloudBerry) Remote Assistant
MSP360 (CloudBerry) Remote Assistant may be installed silently by executing the following command:
The path to the installer and its name may be different. In case the installer was downloaded from MSP360 (CloudBerry) website it will be something like this:
Having installed MSP360 (CloudBerry) Remote Assistant, navigate to the folder that contains the product to execute other commands:
cd %ProgramFiles%\Remote Assistant
To activate MSP360 (CloudBerry) Remote Assistant, execute the following command:
"Remote Assistant.exe" activateLicense -email email@example.com -freeware
To avoid entering the email here you can also use the activation code - this code is provided on the download page on our website and also in the installer name (for example, if the name ends with _cXXXXXX.exe - the activation code is the XXXXXX):
"Remote Assistant.exe" activateLicense -tac XXXXXX -freeware
Generate Access Links
Executing either command will output an access link - the usage of the link is described in the next section of this article.
The whole procedure is as follows:
- Create an access link on the remote host (the computer you will connect to)
- Pass this link to the client computer (the computer where you connect from)
- Optionally, save the link to use it in the future
- Use the link to establish connection from the client computer to the remote host
To generate a link for Pin access (General Access), execute the following command:
"Remote Assistant.exe" configGeneralAccess [encrypted] [fullControl]
|-||Generates a General Access link while keeping Encryption disabled and View Only permission for the remote client|
|encrypted||Automatically enables Encryption for incoming connections|
|fullControl||Automatically enables Full Controll permission for the remote client|
Executing the command with the encrypted parameter multiple times does not regenerate the encryption key.
To generate a link for the Unattended Access, execute the following command:
"Remote Assistant.exe" configUnattendedAccess [notEncrypted]
|-||Generates an Unattended Access link and automatically enables Encryption|
|notEncrypted||Generates an Unattended Access link while keeping Encryption disabled|
Executing the command multiple times does not regenerate the encryption key.
Connect Using an Access Link
To establish a remote connection with an access link, execute the following command on the client side:
"Remote Assistant.exe" "access link"
Note: Make sure to keep the access link "in the quotes" to escape the slash characters it contains