Command Line Interface for MSP360 (CloudBerry) Remote Assistant

Installation

MSP360 (CloudBerry) Remote Assistant may be installed silently by executing the following command:

C:\path\to\the\installer.exe /S

The path to the installer and its name may be different. In case the installer was downloaded from MSP360 (CloudBerry) website it will be something like this:

%userprofile%\Downloads\RemoteAssistantSetup_v2.1.0.25_netv4.5.1_cXXXXXX.exe /S

Having installed MSP360 (CloudBerry) Remote Assistant, navigate to the folder that contains the product to execute other commands:

cd %ProgramFiles%\Remote Assistant

Activation

To activate MSP360 (CloudBerry) Remote Assistant, execute the following command:

"Remote Assistant.exe" activateLicense -email your@email.here -freeware

To avoid entering the email here you can also use the activation code - this code is provided on the download page on our website and also in the installer name (for example, if the name ends with _cXXXXXX.exe - the activation code is the XXXXXX):

"Remote Assistant.exe" activateLicense -tac XXXXXX -freeware

Executing either command will output an access link - the usage of the link is described in the next section of this article.

The whole procedure is as follows:

  • Create an access link on the remote host (the computer you will connect to)
  • Pass this link to the client computer (the computer where you connect from)
  • Optionally, save the link to use it in the future
  • Use the link to establish connection from the client computer to the remote host

General Access

To generate a link for Pin access (General Access), execute the following command:

"Remote Assistant.exe" configGeneralAccess [encrypted] [fullControl]
Parameter Description
- Generates a General Access link while keeping Encryption disabled and View Only permission for the remote client
encrypted Automatically enables Encryption for incoming connections
fullControl Automatically enables Full Controll permission for the remote client

Executing the command with the encrypted parameter multiple times does not regenerate the encryption key.

Unattended Access

To generate a link for the Unattended Access, execute the following command:

"Remote Assistant.exe" configUnattendedAccess [notEncrypted]
Parameter Description
- Generates an Unattended Access link and automatically enables Encryption
notEncrypted Generates an Unattended Access link while keeping Encryption disabled

Executing the command multiple times does not regenerate the encryption key.

To establish a remote connection with an access link, execute the following command on the client side:

"Remote Assistant.exe" "access link"

Note: Make sure to keep the access link "in the quotes" to escape the slash characters it contains