BitLocker-Encrypted Volumes

MSP360 (CloudBerry) Backup supports BitLocker-encrypted volume backups and restores.

What is BitLocker?

BitLocker is a volume encryption tool in Windows Enterprise and Ultimate versions. BitLocker differs from most other encryption approaches since it uses your Windows login to encrypt your data. BitLocker suits for standing against threats of data theft or disclosure from lost, stolen, or inappropriately decommissioned PC hardware.

To learn more about BitLocker, refer to the BitLocker section at

Backing Up BitLocker-Encrypted Volumes

The Keep BitLocker option is managed on the Select Partitions step of an image-based backup wizard.

If you have BitLocker-encrypted volumes, the Keep BitLocker check box is selected by default. If you leave this check box selected, the BitLocker-encrypted volume will be backed up as is.

Note that if you have system partitions encrypted with BitLocker, it is highly recommended not to use the BitLocker encryption to back them up. Instead, you can use the built-in encryption of Backup for Windows.

This recommendation comes because image-based backups can be corrupted if a partition is BitLocker-encrypted. For these partitions, VSS (Volume Shadow Copy) is not available. This can cause the following issues on restore: the operating system may not start properly and result in a BSOD message BAD_SYSTEM_CONFIG_INFO

For volumes that are not BitLocker-encrypted, the option is unavailable.

Note that the Bitlocker-encrypted partition backup dataset contains the whole partition and includes free space. For example, 2 GB partition with 50 MB occupied space will be of 2 GB size on backup storage. On the drawing below, the first backup is with the disabled Keep BitLocker option, second is with this option enabled.

If you deselect the Keep BitLocker check box, the volume will be backed up decrypted.

The decryption does not happen automatically, MSP360 Backup only performs checks of volume state. You have to provide one of the decryption credentials on the Windows side

Restore of BitLocker-Encrypted Volumes

Restore of BitLocker-Encrypted Volume

If you restore a BitLocker-encrypted volume that had been backed up 'as is', with the Keep Bitlocker option enabled, the volume will be mounted to the specified location without any changes.

If you restore a volume that had been decrypted before backup, it is restored as follows:

  • If you select the original volume as a restore destination and it is still decrypted, the volume will be restored as is
  • If you select the original volume as a restore destination and the volume is encrypted, you will be prompted to provide one of the credential types to unlock the volume
  • If you select another BitLocker-encrypted disk as a target restore destination, the restore will work normally.

Item-Level Restore from BitLocker-Encrypted Backups

Starting from version 6.3.1, MSP360 Backup supports item-level restore for BitLocker-encrypted backups. Volumes that are BitLocker encrypted are displayed with the special icon indicating the encryption.

To view the contents of the BitLocker-encrypted volume on backup storage, select it, then specify one of the credential types to unlock the volume:

  • Password
  • Recovery password
  • Key file.

Once you are done, click OK, then follow the restore wizard steps to configure the restore.